Shipping Information

We ship all orders via TNT Couriers. Orders are processed and shipped once full payment has been cleared. Whilst we endeavor to have your order to you within 2 to 3 working days, this can be delayed due to a number of reasons beyond our control, including remote delivery locations, public holidays, and shipping busy periods eg. Christmas.

Please also note that even though an item may appear on our website, it does not guarantee that we have it in stock. As the majority of our products are imported from overseas, and the nature of the items means that detailed paperwork and permits are required to import them, there can be considerable delays if an item is out of stock. In these circumstances we will contact you with an estimated time frame.

If the item you are ordering is needed by a deadline, please contact us prior to placing the order, to confirm that we will be able to fill your order in the timeline required.

If this order was from one of our pre order sections you will receive an email in the next few days giving you an estimated time of arrival

For international orders, please contact us for a shipping quote prior to placing your order.

What happens after I place my order

If your order is not in stock we will email you ASAP to let you know and ask if you wish to be placed on back order, swap for something else or cancel the order

If some of your order is out of stock we will ship what we have for you and email you ASAP to let you know what items are out of stock

If all your items are in stock and ready to go, you will receive your order a few days after ordering