Shipping Information

Orders are processed and shipped once full payment has been cleared. Whilst we endeavor to have your order to you within 2 to 3 working days, this can be delayed due to a number of reasons beyond our control, including remote delivery locations, public holidays, and shipping busy periods eg. Christmas. If the item you are ordering is needed by a deadline, please contact us prior to placing the order, to confirm that we will be able to expedite your order in the timeline required .


We will replace any items which are, in some way, defective in workmanship or materials or damaged after seeing photographic proof of damage via email. You must notify us the damage or defect within 48 hours of receiving your item, this is to prevent people trying to have items replaced which they have damaged well after they have received the item. Once you have contacted us within the 48 hour period you can return the item within 14 days of receiving it, in its original packaging and condition for replacement or refund. Return shipping will be paid for by Gametraders, for any item being returned due to manufacturing fault or damage. Otherwise, shipping is the customers responsibility, and non-refundable.


A note for the "Perfectionists"

Many of our high end items are hand made by our supplier and being hand made they represent the craftsmanship of the artist who spent hours working on each design and so there will be some slight differences between any two versions. Swords, for example, are hand hammered out, just like they were in traditional times and in our view, this adds authenticity and value to the item. Please be aware of this when ordering, you’re not getting a factory made cheap version, but a hand made authentic replica crafted to bring hours of enjoyment to the collector.


Neither Gametraders or its owners or suppliers accept any responsibility or liability for any loss, damage, or injury resulting from the use of any products sold. Use is at consumer's risk. Liability is limited solely to replacement of faulty merchandise. Knowledge of and adherence to local laws and/or statutes is the responsibility of the consumer. Consumer must be 18 or older to purchase weapons. All prices, materials and colours subject to change without prior notice. All orders must be prepaid. All items subject to availability. There is a 15% re-stocking fee on any frivolous return. Custom orders are non-refundable. Shipping costs are non-refundable. We reserve the right to charge a twenty-five dollar administrative fee on canceled orders. Payment for an order constitutes implied agreement with and adherence to these terms..
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